2-Year Limited Warranty
Applies to Magicarpet aftermarket Shock Absorber products. Covers manufacturing defects under normal use.
What’s covered
- Oil leakage caused by manufacturing defect
- Loss of damping due to internal defect
- Structural failure under normal driving conditions
What’s not covered
- Normal wear and tear
- Noise or vibration caused by mounts / bushings / other chassis parts
- Damage from incorrect installation, impact, or accident
- Lifted / modified vehicles or non-standard fitment
- Off-road, racing, or commercial abuse beyond designed duty
How to make a claim
- Email photos/videos + order info to info@isussys.com
- Include vehicle model/year and mileage, installation date, and a short symptom description
- We’ll review within 2–3 business days and confirm next steps (replacement / return / inspection)
Note: Keep your invoice/order confirmation and installation record for faster processing.